Send a text to end your contract — Mobile phones

Send a text to end your contract — Mobile phones

Ofcom said the change meant customers could avoid a long call to their operator when they want to switch.

"For more than a decade Three has been encouraging Ofcom to do more to ensure that consumers can easily switch mobile phone provider and get the best deal", said a Three spokesperson.

"While it's disappointing Ofcom did not go further, this is still an improvement that will make it easier for more customers to get a better deal", Neudegg added.

Mobile customers also waste around £10 million each year on paying for the end of an old service whose billing period continues after they already have a new provider, Ofcom said.

More news: Boy calls 911 to catch the Grinch

Instead of having to call their existing provider and enduring often unwanted efforts to persuade them to stay, customers will be able to just text their provider or visit their website to request a PAC number which they can give to their new network to bring their number across.

Under Ofcom's new rules, mobile providers will also be banned from charging for notice periods running after the switch date.

Ofcom said the changes would come into effect in 18 months and make it quicker and easier for individuals and businesses to leave their mobile company. They can also request the code through their online account with the mobile provider or by calling the provider.

There will be two text numbers available industry wide - one for those wanting a porting authorisation code (PAC), which enables users to keep their existing mobile number, and one for those who don't want a new phone number. The porting code will be valid for 30 days.

More news: Jonghyun, lead singer of K-pop group Shinee, dies

At present, anyone who wishes to switch to a different mobile provider must contact their current supplier to tell them they are leaving.

The new procedure doesn't invalidate obligations such as early termination charges, outstanding handset costs or pay-as-you-go credit balances, which must be included in the response text from the current operator.

This won't all happen overnight: mobile providers will have to update their systems and there needs to be a degree of coordination between companies in order to make the text messaging facility work properly. As a result of the changes, Ofcom says it will be saving United Kingdom consumers around £10 million each year due to the ban on notice periods.

The new provider will facilitate the switch within one working day, with the old service ending on the same day.

More news: MSNBC settled sexual harassment for Chris Matthews

Related Articles

  • AirPods Selling Out, But You Can Buy Them Here Now

    AirPods Selling Out, But You Can Buy Them Here Now

    That does not sound like the same upgraded AirPods that KGI is talking about, with a second-half 2018 timeframe. Of course, AirPods isn't the only Apple product that won't be available for purchase this holiday season.
    BlackBerry announces BB10 extension, new upgrade program

    BlackBerry announces BB10 extension, new upgrade program

    The company has chose to pull the plug on the Blackberry Priv and it will no longer receive any more monthly updates. He also promised that the company will continue supporting the loyal users should any issue arise.
    Packers stumble in Rodgers' return

    Packers stumble in Rodgers' return

    The Packers' last hopes appeared to be snuffed out when they came up short on a 4th-and-14 with just over five minutes remaining. Accounting for 60 yards off offense on Carolina's opening drive, capped off with the Panthers first touchdown of the afternoon.
  • Flu Vaccine Safe For People With Egg Allergies

    Flu Vaccine Safe For People With Egg Allergies

    Last year, the CDC and the American Academy of Pediatrics both relaxed their flu shot guidelines for patients with egg allergies. The vaccine has been offered to eligible children in reception class and school Years 1 to 4 in primary school.
    Eagles rally to beat Giants; Nick Foles tosses 4 TDs

    Eagles rally to beat Giants; Nick Foles tosses 4 TDs

    Mistakes by Manning and special teams got the Eagles back in the game in a less than three-minute span in the second quarter. Philadelphia didn't intend to put Nick Foles in the immediate position of needing to lift the team to victory in a shootout.
    Panthers announce owner Jerry Richardson will sell team

    Panthers announce owner Jerry Richardson will sell team

    BC-FBN-Panthers Owner-Misconduct Allegations, 92NFL taking over investigation of Richardson allegationsEds: APNewsNow. According to SI, Richardson used sexually suggestive language directed toward multiple female employees.
  • Santa should carry both rain and snow gear this year

    Santa should carry both rain and snow gear this year

    Winds accompanying Wednesday's cold front could create blowing snow and reduced visibility through Thursday in the local area. Most of the snow that falls on Sunday will be left behind from the strong low pressure sweeping through Saturday .

    North Korea was behind the WannaCry cyberattacks, says the White House

    The public condemnation will not include any indictments or name specific individuals, the official said. North Korean government representatives could not be immediately reached for comment.
    Watch Stephanie McMahon Announce WWE's First-Ever Women's Royal Rumble

    Watch Stephanie McMahon Announce WWE's First-Ever Women's Royal Rumble

    Excited to see the ladies in a Rumble match? If he'd allow his son to train to become a professional wrestler: "Next question". No more details were announced about the match so stay tuned because we'll be posting more information when we know more.
  • Rahul Gandhi appointed Congress new president

    Rahul Gandhi appointed Congress new president

    In his speech, Gandhi invited the youth to join him in building India and promised to make Congress a grand old and young party. They crush voice, we allow the most vulnerable to sing.
    WWE Clash of Champions

    WWE Clash of Champions

    The SmackDown women's title and the WWE US Championship will also be on the line on the last stop before the 2018 Royal Rumble . This will make the upcoming title match more interesting as it's a Lumberjill Match and the Riott Squad will be involved.
    Coutinho Sparkles As Liverpool Thump Bournemouth

    Coutinho Sparkles As Liverpool Thump Bournemouth

    Phil is a Liverpool player now and he is doing really well for us, he's been the most professional player for us all season. Coutinho's goal was the highlight.